AC

CRM Sync

Lead routing, deduplication, notifications, and conversion event sync.

CRM Flow

1
Lead Received
2
Duplicate Check
3
CRM Sync
4
Sales Rep Assigned
5
Email Notification
6
SMS Notification
7
Conversion Event Sent

CRM Connection

Active
Last event
2 sec ago

Email Notification

Active
Last event
11 sec ago

SMS Alert

Active
Last event
14 sec ago

Lead Deduplication

Active
Last event
8 sec ago

Webhook Retry

Active
Last event
3 min ago

Sales Assignment Rules

Active
Last event
5 sec ago

Sync Logs

  • 10:42:11

    Lead pushed to CRM successfully.

    Info
  • 10:41:24

    Duplicate lead detected and merged.

    Resolved
  • 10:40:51

    Sales rep assigned based on service area.

    Info
  • 10:40:32

    Email notification sent.

    Info
  • 10:40:21

    SMS notification sent.

    Info
  • 10:39:48

    Failed sync retried successfully.

    Resolved
  • 10:38:12

    CRM response delay detected.

    Warning

Routing and Rules

Lead routing by city

Routes leads to closest sales rep based on metro.

Lead routing by service type

Walk-in, garage, luxury, and standard tiers go to specialists.

Lead routing by campaign

Campaign source overrides default routing.

Duplicate lead prevention

Email and phone fingerprint match within 30 days.

Failed webhook retry rules

Exponential retry up to 5 attempts within 15 minutes.